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  1. iController Guide
  2. Frequently Asked Questions
  3. Users and Account Settings

Articles in this section

  • How do I create a personalized constituent or company signature?
  • How come I can't change the settings for another user?
  • Why is the data of one of the companies in iController not visible?
  • Why is there an extra constituent visible on my dashboard and company details settings?
  • I get an HTTP ERROR 500 error message when trying to log in on my platform. What should I do?
  • How can I add a new user?
  • I forgot my password. How do I reset/change it?
  • How can I change my default mailbox?
  • How do I create a personalized user signature?
  • How can I change a user function?
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How can I add a new user?

  • July 13, 2023 19:40
  • Updated
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If you want to create a new user, please send an email to collections-support@billtrust.com with the following information of the new user:

  • First name
  • Last name
  • Email address
  • Designated user function (System Administrator, Collector or Account Manager)
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